We're Here for You
There’s nothing The Dimensional Group can’t do for your business when it comes to packaging and printing. Whether you know exactly what you want or need some ideas to get started—we’re here to help. We offer totally custom options, and unlimited size, color, and material potential.
Helpful Resources | Templates & Guidelines
We wanted to provide you with the resources below to help jump start your next project. Download either guideline and/or template to get started. If you have custom needs, or a resource not available below, contact us so we can help!
For Expert Help Call 641-423-8931
Frequently Asked Questions
Can I request a sample kit?
Yes! Simply fill out our
contact form, and we'll get you the samples you need.
What size can this (sign/binder/box/mailer/etc.) be?
Any size!
What color can you make this (sign/binder/box/mailer/etc.)?
Any color!
Can you print __________ on ___________?
Yes! Contact us, and we’ll discuss options.
Is there anything The Dimensional Group can’t do?
When it comes to printing, assembling, collating, shipping, or package fulfillment—nope!
What lead times should I expect?
Turnaround time is typically between 10 and 15 days after proof approval. Let us know your timeline, and we’ll work with you to make it happen.
Where the heck is Mason City?
We’re in North Central Iowa, approximately halfway between St. Paul, Minnesota, and Des Moines, Iowa—in the heart of the Midwest! Interesting facts about our town: Nearby Clear Lake, Iowa, was the site of the final Buddy Holly, Ritchie Valens, and The Big Bopper concert. The performers flew out of the Mason City Municipal Airport. Several buildings here were designed by Frank Lloyd Wright (including the only remaining Wright hotel). We're also the birthplace of Meredith Wilson, composer of "The Music Man."
What types of payment options do you offer?
Depending on your budget, there are a variety of payment and financing options to pursue.
How should I measure my binder to get the correct dimensions?
Great question! Many people measure binders the wrong way. For round-ring binders, measure the inside diameter of the ring. D-ring and slant-D-ring binders should be measured by the straight edge of the ring.
Is it going to be really expensive to ship my products to my location from your facility in Iowa?
We use UPS, FedEx Ground, and several commercial carriers to ensure the best freight rate possible. We can also ship third party or collect on your account.
Is there be a warranty on my vinyl product(s)?
The Dimensional Group (TDG) warrants the custom vinyl products in manufactures for 60 days from the invoice date. All customer requests regarding product warranty must be received in writing and with representative samples before the warranty expiration date to be considered by TDG for warranty. Any request for warranty consideration after the 60 day warranty time frame will not be accepted by TDG. Any returned vinyl merchandise must have a return authorization number from TDG. Any returned products must be returned in original containers.
What is cold crack?
Cold crack is a term used when vinyl products crack due to cold temperatures. TDG does not provide a warranty on cold crack items. With that being said, TDG won't ship vinyl product to or for our customers when temperatures fall below 10-to-20 degrees, and TDG is not warranted for cold crack from our vinyl material suppliers.
For more information on cold crack, visit our blog: https://dimensionalgroup.com/whats-cold-crack-vinyl-products/
Is vinyl a perishable item?
Vinyl is a perishable commodity and can deteriorate over time. Storing vinyl products in extreme temperatures or humidity can accelerate the deterioration of vinyl substrate. It is advised that you store vinyl products at room temperature to extend the useful life.
